Terms & Conditions

Privacy Policy

At LJ Storage, we take the privacy of our website users seriously and are committed to protecting your personal information in full compliance with UK GDPR directives. This Privacy Policy explains how we collect, process, and safeguard the information you provide to us through our portal.

Information Collection and Use

We collect personal information from you when you utilize our interactive forms, including but not limited to your name, email address, phone number, and specific storage requirements. This information is used strictly to provide you with accurate unit availability, fulfill your quote requests, and improve your overall experience. We do not engage in invasive automated profiling.

Data Sharing and Disclosure

We absolutely do not sell, rent, or trade your personal information to third parties. Data is shared only when technically necessary to facilitate your active requests (such as processing encrypted payloads through our secure SMTP dispatch servers). All internal access is strictly restricted to authorized facility staff.

Data Security

We deploy appropriate security protocols to protect against unauthorized access, alteration, or destruction of your personal information. We utilize standard SSL/TLS transmission encryption to protect sensitive data sent online, alongside hardened database environments for offline facility management.

Analytics & Cookies

Our portal integrates Google Analytics 4 (GA4) to measure general site performance and engagement metrics. These tracking tags are fired exclusively subject to your explicit permission via our localized cookie consent management interface. You maintain the right to revoke non-essential analytical cookies at any time.

Third-Party Websites

Our interface may occasionally contain links to related external platforms (such as localized mapping software). We hold no liability for the privacy standards enforced by independent third-party environments and encourage you to review their independent terms directly.

Privacy Inquiries

If you have any questions or formal data deletion requests regarding our Privacy Policy, please contact our administrative team directly at Ljstoragesmallfield@gmail.com or call Laura at 07799 795 235.